How It Works
Six steps from finding the factory to the goods arriving at your door.
Find the factory
We screen the Chinese factories that actually make your item before any deposit is paid, so you are not sending money to a supplier nobody has checked.
You provide
Your product link or photo, target quantity, destination market, and any certification, packaging or labelling requirement.
We do
Shortlist factories against the brief, review licence, qualification and capacity information, and confirm price, minimum quantity and lead time.
You decide
Which factory to proceed with, or ask us to widen the search before anything is ordered.
Find the product
The exact model, material, options and packaging are confirmed in writing, so the quote and the inspection scope describe the same item.
You provide
Any must-have features, your target price, packaging and labelling requirements, and whether you need a sample.
We do
Confirm the specification with the factory, compare options or samples, and record the version that will be produced.
You decide
Approve the specification and any sample result, or ask for changes before the order is placed.
Quality inspection
Supplier parcels are identified at the receiving warehouse and checked against the agreed scope before they are packed.
You provide
The order references and any specific defects, measurements, colours or photos you need reviewed.
We do
Record carton counts, visible condition and the agreed quantity, size, colour or appearance checks, with photo evidence.
You decide
Accept the result, request a supplier discussion, or approve a return or replacement where the supplier terms allow it.
Visual and quantity checks do not equal certification of product safety, regulatory compliance or hidden defects.
See quality inspection
Compare suppliers
Where more than one factory can make the item, we put the same specification and quantity to each of them and set the offers side by side.
You provide
Whether you want a single-source order or a comparison, and any supplier you already work with.
We do
Compare unit price, tooling, minimum quantity, lead time, payment terms and export experience for the same specification, and flag the trade-offs.
You decide
Select the supplier, ask us to negotiate, or request a wider shortlist for the brief.
A standalone supplier shortlist recommendation for an agreed product brief is available as a fixed-fee service; see the service fee guide.
See supplier comparison
Payment and settlement
You pay CNB2BGO, not the factory. We place the order from the approved quote, settle the supplier on your behalf and keep the payment records for your order file.
You provide
Your company details and the payment information needed for the approved order.
We do
Confirm the itemised quote in writing, pay the supplier from the approved order, and keep the receipts, payment records and supplier invoice on file.
You decide
Approve the quote and the agreed deposit and balance stages before anything is ordered.
Payment terms, currency and the exact settlement schedule are confirmed in writing before each order. Service fees are shown separately from the factory price.
See payment and settlement
Shipping and delivery
Once the goods are ready we confirm the packed measurements, consolidate the parcels and ship on the route you approve.
You provide
Which retail packaging to keep, extra protection or labels, whether parcels should be combined, and the final delivery details.
We do
Repack or consolidate as agreed, record the carton details, compare courier, air and sea options, and share the tracking reference provided for the route.
You decide
Choose the route and confirm the freight, customs handling and destination charges in the quote, then approve dispatch.
Customer orders are arranged with the team; there is no automatic store order sync.
See shipping and costsBefore you place an order
Have the 1688 link or product photo, the quantity, destination country and postcode, and a note about batteries, liquids or powders ready. This lets us check the factory and the shipping constraints before you approve a purchase.
If goods arrive with a problem
We report an issue found within the agreed check scope with photos and the relevant order reference. Keep the outer packaging and evidence, then decide with us whether to request a supplier remedy or proceed with the goods.
Before the shipment leaves
Confirm the final carton count, packed weight and dimensions, the freight amount, the selected route and the customs documents required for the destination.
Send your buying brief
Share the links, quantities and destination so we can outline the next step.